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Reviews For Gateway Pines
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Great Service
I had a great tour and I love all the amenities and 2 pools. I did not have a appointment and took a chance walking in. ... Nina showed me 2 units and was very thorough with all information. It was a great tour and experience, very friendly. Read More about Great ServiceBy: Ray-Ray Verified Resident
Source: Property SiteGreat Customer Service
My visit was very pleasant and professional. I toured other apartments on Gateway and the pleasant staff made me feel like ... they cared. The Manager, Nina, went over amenities and specials with me, this is going to be a great place to live. Read More about Great Customer ServiceBy: Mara S. Verified Resident
Source: Property SiteAwesome Property
Great property. Gateway has been a positive living experience for me, parking has never been an issue, especially with owning ... a garage at the property. Amenities are always well kept and don’t disappoint, going to the gym is free and since I do workout often it’s great to just be able to walk down to the office to get there. Pool is great, love that there’s two, especially during Texas heat, it’s always great to have. Staff is so kind, very communicate and helpful in any situation. Chelsey has always been a huge help, she explains things thoroughly and right to the point, keeping our preferences and needs in mind. Location is great as well, there’s a 7/11 right down the street which makes it easy for getting gas or just little things. There’s a pond nearby as well, which is a plus for people who like to get up and walk early in the morning. Overall great property, positive experience and would recommend to others searching for a nice place to stay. Read More about Awesome PropertyBy: Rayne Verified Resident
Source: Property SiteNew home
Love the complexBy: Desmond Hall Verified Resident
Source: Property SiteLove Gateway Pines !
I have lived at Gateway Pines for over two years and love it. Great amenities and very helpful staff. They keep the property ... landscaped beautifully with fresh flowers and clean. we really enjoy the family activities and events that they provide. They are pet friendly and it’s nice to see all of the fur babies in our community. Read More about Love Gateway Pines !By: Meshell Burden Verified Resident
Source: Property SiteGreat place to call home !
I have lived at Gateway Pines for over two years and love it. Maintenance has always been prompt. Management has always tended ... to any concerns promptly. They keep the landscaping and grounds very clean and beautiful, always fresh flowers around the property. I always get compliments on how nice my apartment is when I have guest. We also really enjoy the family events and activities that they provide. Read More about Great place to call home !By: Meshell Burden Verified Resident
Source: Property SiteBest Apt in Forney!
Lived here for 2 years and loved the apartment! The staff was so nice and helpful on any issues we ever had, the pools were ... very clean too and seemed to always be open! Which was nice considering some places don’t maintain the pools. Read More about Best Apt in Forney!By: Anonymous Verified Resident
Source: Property SiteFantastic Property
I had a great tour and decided to apply immediately to get the special. The staff were helpful and made the process easy. ... I am ready to make this my home. Everything about the property is amazing and beautiful. Read More about Fantastic PropertyBy: Alemi Kemi Verified Resident
Source: Property SiteTour of apartment complex
Upon arriving for a tour the first thing that impressed me was the welcoming smile of Nina. From the beginning to the end, ... she was knowledgeable, courteous and addressed all my concerns. I especially liked the pool and recreation area. The apartments are beautiful, clean and family friendly. Thank you Nina . Read More about Tour of apartment complexBy: Carol Verified Resident
Source: Property SiteStaff Is Amazing!!!
Shountae treated me amazing through the approval and move in process! She made it so easy and super thorough through all ... of it! Very excited to call Gateway Oaks home! Read More about Staff Is Amazing!!!By: Lance Verified Resident
Source: Property SiteGreat property and management
The property is clean and management is great with communication and very helpful. I toured with Nina when she was very ... professional and helpful. Glad I leased here! Read More about Great property and managementBy: Silvia May Verified Resident
Source: Property SiteAmazing Property
Great staff! The property was very clean and inviting. A little bit of a wait to tour, only a Manager in office. However, ... she was very helpful and answered all my questions, very professional. I was given a quote sheet and now ready to rent. Read More about Amazing PropertyBy: Hector Verified Resident
Source: Property Sitegreat tour
great and professional manager, she holds the place together and is just as kind and nice as can be. helpful with all my ... questions and asked me to apply the same day. I will be applying here. Read More about great tourBy: carl waller Verified Resident
Source: Property SiteManagement
A huge Thank you to Management for working so professional during a period of adjustment within the office staff. The staff ... work great and efficiently as they handle our service requests and all questions. I am grateful for the Manager and her hard work and dedication. Read More about ManagementBy: D. Wetzl Verified Resident
Source: Property SiteHelpful Staff
I had an issue regarding my car and the staff was super helpful to assist me and was very professional about it. She took ... the time to help me and followed up to make sure I was happy. Read More about Helpful StaffBy: Anonymous Verified Resident
Source: Property SiteGreat Staff and Community
Living at Gateway Pines has been a great experience! Buying a house so I will be moving in Feb. The staff and living experience ... has been fantastic. The staff is so friendly, helpful, and kind. I am going to miss living here. Read More about Great Staff and CommunityBy: n.barajas Verified Resident
Source: Property SiteGreat Experience
I had the best experience in receiving assistance and all my questions answered by the Manager. Cheery, friendly, and very ... professional. I will be renting here!! Read More about Great ExperienceBy: Nathan Verified Resident
Source: Property SiteGreat place to live
Been here a few months. Love this place. Staff is super friendly and very helpful.By: Isabel Hadad Verified Resident
Source: Property SiteGreat place to live
Been here a few months. Love this place. Staff is super friendly and very helpful.By: Isabel Hadad Verified Resident
Source: Property SiteAmazing Staff and Manager
Not enough words to express how great and amazing customer service. I had a great experence living at Gateway Pines, very ... professional staff. Read More about Amazing Staff and ManagerBy: Sylvia Espy Verified Resident
Source: Property SitePerfect Cust Service
Manager is so kind and very helpful, takes the time to explain my statement and offers to always help me with service requests. ... She is the best person for Gateway Pines. Me and my son love it here. Read More about Perfect Cust ServiceBy: Ma. D'alesandro Verified Resident
Source: Property SiteGreat Customer Service
Thank you to Nina for working so hard and providing me and my husband with professional customer service. I will refer all ... my friends and family to Gateway Pines, the apartments are fantastic. Read More about Great Customer ServiceBy: Jaz Loach Verified Resident
Source: Property SiteAmazing staff and amenities
Thank you to Nina for making my visit to Gateway Pines one I will truly remember. With a busy office. she made sure to ... greet me, offer me a refreshment, and let me know she would assist me shortly. What a wonderful and bubbly personality! She toured a few units with me and was such a pleasure to chat with, I will definitely lease here. She was polished and professional! Read More about Amazing staff and amenitiesBy: J. Villeow Verified Resident
Source: Property SiteMaintenance staff!
Great job by maintenance staff!! A/C was not working yesterday, Fixed today!!! Really appreciated! Thanks so much!!!By: Dan Wetzel Verified Resident
Source: Property SiteEasy Process!
Brianna helped make my application process extremely easy. She was very attentive and answered all the questions I had. ... The unit I was approved for is beautiful and I can't wait to move in! Read More about Easy Process!By: Parris Jones Verified Resident
Source: Property SiteEasy Process!
Brianna helped make my application process extremely easy. She was very attentive and answered all the questions I had. ... The unit I was approved for is beautiful and I can't wait to move in! Read More about Easy Process!By: Parris Jones Verified Resident
Source: Property SiteTour
We have visited several apartment units since our present lease is over in September. We have settled on Gateway Pines. We ... were very pleased and impressed with the tour given to us by Nina. The location is perfect since it is close to shopping and dining, quiet,family friendly,and clean. Nina was very helpful with all our questions and concerns and are looking forward to living here. Read More about TourBy: Mrs Ayala Verified Resident
Source: Property SiteNew Resident
I just moved in to my new apartment. Brianna was instrumental in making, what seemed to be a stressful time for me, a breeze! ... I highly recommend this place. I lived at another Gateway facility ( the oldest one) and this one, by far is the best one. Pools are incredible. I have all the amenities I need. Washer and dryer in my place, Gym and state of the art mailbox. Loving my new place! Read More about New ResidentBy: R.Hadad
Source: Property SiteBest Place to Live!
This is the best apartment I have lived at. The Manager took the time to go over available units with me and showed me the ... beautiful amenities. Nina explained the entire application process and helped me along the way. Kudos to a great property and lovely staff. Read More about Best Place to Live!By: R.Wood Verified Resident
Source: Property SiteGreat Help!!
A huge Thank You to our Property Manager who helped residents with bottled water when we did not have water for a day, and ... for the professionalism during the hail and wind storm by communicating and being very helpful with all questions and concerns I had. Read More about Great Help!!By: Maria A. Verified Resident
Source: Property SiteNew Resident
Just moved in and the entire process was hassle-free. Nina helped me get registered for all required items and showed me ... to my new apartment. Great & Professional experience. Read More about New ResidentBy: Sawari. N Verified Resident
Source: Property SiteBest place to live!
I am blessed to live where they really care about residents. Thank you to Manager, Ms Nina, for helping with all my questions ... on a transfer, it was thoroughly covered and explained to me. I am thankful for her showing me grace and kindness, and being so helpful. Read More about Best place to live!By: S. Nathan Verified Resident
Source: Property SitePleased new resident
Recently moved into my new apartment and the process was surprisingly smooth. Brianna was not only very professional but ... also went out of her way to resolve any issues or concerns that I had. Great experience so far. Read More about Pleased new residentBy: Kurt Verified Resident
Source: Property SiteA++ community
The office staff are always professional. Very classy property, they care about their residents and address concerns I have ... had and the Manager, Nina, keeps her word, always fair. Read More about A++ communityBy: lilly s. Verified Resident
Source: Property Siteawesome property
I lived at Gateway Pines for over a year and had to move to Carrollton. I would recommend this community to anyone looking ... for a new place to call home. The staff is wonderful and address issues quickly and professional. The Manager communicates very kind and shows empathy. I wish I could give more stars. Read More about awesome propertyBy: Osawie B. Verified Resident
Source: Property SiteGateway Pines
I am very happy living at Gateway Pines, the staff is always kind and helpful. They always help me with any question. The ... property and grounds are always clean. Read More about Gateway PinesBy: emily r. Verified Resident
Source: Property SiteLove the Energy
The staff is helpful. Busy office, they made time for me. Brianna is awesome and so engaging. She is helpful and kind. ... I have lived here for 1 year and the management and Brianna have convinced me to stay. Love all they do for residents. Read More about Love the EnergyBy: Sheryl Verified Resident
Source: Property SiteLove Gateway Pines
Great staff and amenities. Minor water issue turned into a helpful resolution by the Manager, who is very kind and professional, ... and most importantly kept her word. Read More about Love Gateway PinesBy: G. Bacotal Verified Resident
Source: Property SiteNice Apartments
Nice and clean living. The staff always make time for me and anything I need resolved. Highly recommend Gateway Pines.By: Steve B Verified Resident
Source: Property SiteOutstanding Community
I highly recommend Gateway Pines Apartments. The Manager, staff, and overall customer service is second to none and always ... a professional environment. I enjoy residing here, it has been a outstanding experience, exceeding my expectations whenever visiting the office. Read More about Outstanding CommunityBy: Nelly Ondrus Verified Resident
Source: Property SiteGreat Staff and Community!
The staff here is amazing. From maintenance, who are always so helpful, to the manager, Nina, who actually listens and communicates ... effectively. This community is great! Highly recommend Read More about Great Staff and Community!By: Anonymous Verified Resident
Source: Property SiteGreat Staff and Community!
The staff here is amazing. From maintenance, who are always so helpful, to the manager, Nina, who actually listens and communicates ... effectively. This community is great! Highly recommend Read More about Great Staff and Community!By: Anonymous Verified Resident
Source: Property SiteGreat place to live
Living at Gateway Pines over a year, I have experienced excellent customer service with the staff. Anytime I have had a ... problem or question, they are all very helpful and have reached out to follow up when I have questions. Great customer service. :) Read More about Great place to liveBy: Gerard Verified Resident
Source: Property SiteGateway Pines
Manager Nina & Assistant Manager Chelsey ARE the reasons that I love ?? my second apartment home here at Gateway Pines ... in Forney, Texas! They are PROFESSIONAL! CARING! HONEST Managers! My apartment home, parking, maintenance, everything here IS perfect and that IS what makes it My Home 🏡! My second apartment home here and my fourth apartment home with Valiant Residential! Ms Nina and Chelsey ARE the REASONS that I call Gateway Pines my home, because THEY MAKE IT WORK! I thank you very, very much! Read More about Gateway PinesBy: Vickie Smith Verified Resident
Source: Property SiteGateway Pines
Manager Nina & Assistant Manager Chelsey ARE the reasons that I love ?? my second apartment home here at Gateway Pines ... in Forney, Texas! Read More about Gateway PinesBy: Vickie Smith Verified Resident
Source: Property SiteGateway Pines
Manager Nina & Assistant Manager Chelsey ARE the reasons that I love ?? my second apartment home here at Gateway Pines ... in Forney, Texas! Read More about Gateway PinesBy: Vickie Smith Verified Resident
Source: Property SiteGateway Pines
HOME 🏡??By: Vickie Smith Verified Resident
Source: Property SiteCustomer Service
I came in for pricing and basic info and in a rush. Nina made me feel so comfortable, I decided to take the time to tour. ... She was very helpful with explaining the application process and offered to assist me to apply on the same day. What a true asset she is to the beautiful property, she surely takes pride in Gateway Pines. Read More about Customer ServiceBy: Yvonne Verified Resident
Source: Property SiteAmazing Property
Came in for a tour, was greeted by staff and had a great experience. Office was busy with residents and they handled it ... very professionally and with kindness. They were very helpful to not only me, but to all who came into the office. I was very impressed. Read More about Amazing PropertyBy: Britney May Verified Resident
Source: Property SiteImpressive Tour
I was very impressed by the tour of the property given by Nina. The place is clean and well kept , quiet and great location. ... She was very helpful , very professional and provided a great deal of information about the area . I also love that it has a swimming pool, great for the long hot summer! Read More about Impressive TourBy: Angela Verified Resident
Source: Property SiteOverall Rating
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